About USCC

The United States Cannabis Council (USCC) is a nonprofit organization whose mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition. The alliance aims to raise ethical standards within the industry; achieve restorative justice for communities that have been disproportionately impacted by misguided state and federal cannabis policies; and create a healthy, inclusive, and well-regulated cannabis industry with social, financial, and environmental benefits shared by all.

The Position 

Responsible for directing USCC in meeting or exceeding annual membership goals for all member types, and dues to yield revenue.  Deliver membership services to new and existing USCC members consistent with the strategic plan, budgetary goals and member needs.  The pace of the work is faster than average.  The ability to learn quickly and thoroughly while continually recognizing and adapting to changing conditions is critical.

Responsibilities & Duties

• Grow all membership categories
• Deliver membership services – be the concierge to members.
• Develop and execute membership engagement and touch plans, materials and communications for membership development and meetings. 
• Development of events, networking and other member benefits to maximize return on investment.  This would include marketing and communication strategies in coordination with other teams. 
• Lead in the efforts to maximize membership satisfaction to ensure that USCC provides the highest quality of membership services, member retention and growth.
• Communicate and collaborate with all departments on a regular basis.
• Assist CEO as needed regarding membership activities and membership sales.
• Manage all aspects of membership recruitment activities.
• In coordination with the Government Relations, DEI and Communications teams, direct the overall delivery and quality of membership services to new and existing members consistent with the strategic plan, budgetary goals and member needs. 
• Plan periodic onsite visits with members and prospective members.
• Respond to inquiries for information regarding membership, manage the sending out of membership information to interested parties, including membership packets to new or potential members, and specific information requests to current members or alliance partners.
• Manage CRM software and data input

Qualifications & Standards

• Education level:  Bachelors Degree 
• Experience:  Sales, customer service, membership retention, recruitment and consistently high satisfaction.  Association membership work a plus.

Specific Skills

• Quick to connect and enthusiastically build relationships 
• Proactive
• Driven to get things accomplished
• Positive response to pressure
• Personnel management and understanding of business functions;
• Sense of urgency for goal achievement
• Results-focused idea generation, innovative and creative problem solving
• Excellent communication and interpersonal skills;
• Membership program experience ensuring new and existing members are receiving services consistent with the strategic plan;
• Working knowledge of data analysis and performance/operation metrics;
• Proficiency with CRM software.

Personal Characteristics

• Extroverted and confident
• Persuasive and able to stimulate others to action 
• Collaboration focused on results
• Multi-tasker 

Reports to: President & CEO 

Direct reports: None

Application: To apply, send a resume and cover letter to resumes@uscannabiscouncil.org. Because of the volume of applications we receive, we aren’t able to respond to everyone, but will contact applicants we want to invite to interviews. No phone calls please.

The United States Cannabis Council does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.